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Facility Management Leadership Program

The FM Leadership Program is designed for facilities management professionals who want to take their FM leadership skills and expertise to the next level. Learning modules focus on leadership, setting strategic direction, management of the physical plant, and bringing together people, place, process and technology.

Developed and delivered by leading experts in the field, the program also covers the core facility management competencies and provides a great environment to network with other FM professionals.

The FM Leadership Program Offers:

A team of FM subject matter experts and instructors who are set to lead participants through new strategies, insights and the latest thinking around FM leadership issues.

Includes lunch and learn sessions along with team-based projects to further develop and help apply new expertise and leadership skills.

A collaborative learning environment of two 4-day sessions where participants will immerse themselves in a wide range of professional topics that typically include:

  • Introduction & Origins of FM, Current Trends in the Industry – Workplace, Sustainability, IT, C-Suite

  • Professional Ethics Leadership, Strategic Thinking – Integrated FM

  • Customer Relationship, Stakeholder Expectations and Workplace Management

  • Master Accommodation Planning

  • Change Management

  • Governance Framework, Setting up an Effective Organization/Succession Planning

  • Operations Management, Asset Management & Capital Planning

  • Energy Management, Building Envelope, Environmental M+E

  • Property Management + Real Estate

  • Building Performance Indicators/SLAs

  • Procurement/ Contract Law/ Contract Management, Green Building & Design for Tender, Renovation and New Construction

  • Communications and Marketing

  • IT Solutions and Strategies

  • Financial Management

  • Policy Development, Business Planning & Analysis

  • Developing Defensible and Successful Strategies

Participants will receive a certificate of completion upon conclusion of the Facility Management Leadership Program.

Course Led by:

Marcia O’Connor, Founder and CEO of AM FM Consulting Group

With this Leadership Program you will grow your expertise to advance strategic direction in your FM department and your organization and gain practical solutions and techniques that can be applied immediately upon returning to work.

The Program is designed to run in two 4-day modules plus a special team-based projects day (9 days in total).


April 27, 28, 29, 30, 

May 25, 26, 27, 28,

and June 9, 2020


Region of Waterloo

Price: $3,995 + TAX

Discounts available for more than 1 registration from the same company.

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